Monday, July 19, 2010

Blogging, bashing, backbiting, and disrespect

It's been my experience that most people believe that their jobs are difficult and underappreciated, whereas other people's jobs are easy and overrated. This relates to the notion of bias - a friend of mine has suggested that everyone is biased, and I agree with him. If you believe that your job is more challenging and, at the same time, more meaningful than what someone else does, you've implicitly admitted that you're biased. I suppose that this form of bias - disrespecting what other people do - is a direct result of knowing what we do, combined with ignorance of what others do.

Such implicit disrespect manifests itself in many ways (including bashing and backbiting), but most people shy away from saying (in a face-to-face conversation) the disrespectful things they may be thinking, most of the time. Today's "blogosphere" means folks can hide behind a screen name or vent their feelings without regard to how their rants might affect real people, with names and faces. They don't have to answer anyone's objections and responses, and certainly don't have to confront the possibility that they might be wrong! Avoiding interactions with the victims of your vitriol may be easy, but it's not effective communication, and it's not a very good way to learn.

If these critics of someone else actually could say what they think, face-to-face, directly to the people they're dissing, the responses might turn out to be enlightening, and the chance might exist (if their minds aren't completely closed!) that they'd have to admit to bias and even ignorance. I want to illustrate this with an example near and not-so-dear to most meteorologists: many people say that forecasting the weather is easy, because you can be wrong most of the time and still get paid. Clearly, this is simply a false proposition on at least two levels, but this view is widely held by non-meteorologists. That this is wrong should be apparent to most everyone with any serious knowledge of the science, but unfortunately I also find that many researchers have little or no respect for forecasters - and, not coincidentally, that lack of respect is reciprocated! Many years ago, a colleague told me that meteorologists were their own worst enemies, which I have seen to have more than a grain of truth during my years of experience trying to bridge the gulf between research and operational forecasting. Researchers and forecasters both are prone to letting their egos dominate their interpersonal interactions.

When I was in the Army, I found it distressingly common that I was asked to do things by people who evidently didn't respect me enough to explain why I was required to do what I was ordered to do. I understand the need for instant obedience in the military - in combat. Outside of combat (which was most of my military time), I would have appreciated having situations associated with my duties explained to me. Because I wasn't respected, it was natural for me to feel disrespect in return. Mutual disrespect is not a healthy relationship!

Circumstances often require us to work together, to achieve something that cannot be achieved as individuals (e.g., scientific field observation campaigns like VORTEX2). I think everyone should discipline themselves to overcome the bias that leads them to exhibit disrespect for others. Leaders should communicate with followers in a way that shows respect for the people who will be doing the hard work. Followers should be informed about what they will be doing and understand what to expect rather than simply following orders, should know why they're being asked to make sacrifices for the good of the program, and shouldn't engage in second-guessing the decisions made by their leaders. People in diverse disciplines should assume that what others do is at least as difficult as what they do, and should work to overcome obstacles to cooperation for the common good. Backbiting and second-guessing decisions are poison to collaboration.

I'm not perfect, but I try very hard to avoid saying things in blogs or behind someone's back that I wouldn't be willing to say to their face. It's often challenging to separate criticism of what we say and do from criticism of us on a personal level. Criticism is not necessarily a personal attack! Many of my students have heard me say that your most severe critic is really your best friend. It's what people don't tell you that poses the biggest problem - you can't fix anything if you don't know it's a problem, and it may only be your friends who are willing to tell you about it. Be someone's friend. And be willing to listen to what your friends tell you.

1 comment:

jimmyc said...

That last paragraph should be given to anyone who chooses to be a mentor or an advisor. It is a difficult position, but much less difficult than being the person to whom the criticism would be most helpful.